Hitachi 存储的维护 & 支持

With Park Place Technologies, you can maintain your Hitachi storage equipment past its warranty or end of service life and get direct access to our technical support. Hitachi third party maintenance can, in fact, make you a more nimble and effective organization. 方法如下:

1. We add 当地的 experts to your team. A key part of our maintenance solution is a dedicated, 当地的, Level 3 engineer who is the point of contact for your HDS support needs. Always deeply experienced with Hitachi equipment and only a phone call away, your Park Place Technologies engineer becomes an extension of your team.
2. We enable you to focus on your priorities. T在这里 are two ways that under performing HDS support can derail your IT operations. First and most simply, convoluted escalation procedures and unresponsive service waste staff time. Less apparent but often more damaging, the HDS end-of-life process hijacks your resources. Rather than investing the money and effort to deploy new hardware w在这里 its most needed, looming EOSL dates from Hitachi can push you to upgrade perfectly functional equipment.
3. You gain unbiased recommendations. When you use the OEM for HDS support, you open yourself to constant sales pressure. Having a problem with your HDS USP-V? Throw some new hardware at it, HDS recommends, simply because they are an equipment manufacturer. A quality third party maintenance provider, 另一方面, has no incentive to put new product sales above your interests.